Contact Us

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At Zivara, we focus on elegance, quality, and a smooth shopping experience. If you have questions about our curated collections, need help with an order, or want to share feedback, our support team is here to help.

Support Availability

Our team provides quick, personalized support.

  • Phone Support: Monday to Friday, 9:00 AM – 5:00 PM EST (GMT-05:00). We return voicemails within one business day.

How to Reach Us

Email Support

You can email us anytime:

support@zivara.store

Phone Support

Speak with our team during business hours:

+1 (850) 515-4540
Hours: Monday to Friday, 9:00 AM – 5:00 PM EST. Voicemails left outside these hours are addressed the next business day.

Live Chat

Need instant help? Click the chat icon in the bottom-right corner of our website: www.zivara.store

Contact Form

Use our contact form for personalized support. Please include:

  • Your order number (if available)
  • The email address used at checkout
  • A brief description of your question or issue

Business Address

4601 Northwest 36th Street, Miami Springs, Florida 33166, United States

Please send all correspondence to this address. This is our corporate address, not a retail storefront.

Need Help with an Order?

For faster resolution, include:

  • Your order number
  • The email address used at checkout
  • A clear description of the issue (payment, shipping, or product)

For quick answers, visit our FAQ page.

Dropshipping and Order Fulfillment

As a dropshipping retailer, Zivara partners with trusted global suppliers. Shipping times can vary by product and supplier location.

Processing Time
0 to 2 business days (Monday to Friday)
Transit Time
5 to 8 business days (standard)
Total Estimated Delivery
5 to 10 business days (standard)
Order Cut-Off Time
5:00 PM EST for same-day processing

For full details, including customs information, see our Shipping Policy. You’ll receive email updates with tracking as soon as your order ships.

Stay Connected

Join our community for style inspiration, offers, and updates:

Data Protection and Privacy

We handle your inquiries with care. Any personal information shared via email, phone, or our contact form is protected under our Privacy Policy and applicable data protection laws. We use your data only to respond to your inquiry and improve your experience.

Your Experience Matters

Your satisfaction drives us. Whether you need assistance, want to share feedback, or are exploring our collections, Zivara is dedicated to making every moment exceptional. Thank you for choosing us.